Challenge: The telecommunications industry struggles to enter high-end markets, limited network capacity, total neutral control, and tough competition from OTT business models.
Half of the consumers lose market share due to price wars. Due to low-profit margins, the business component changes its business model from CSP to Information and Communications Technology solution providers.
Our BSS / OSS solution empowers CSPs with business development, technology, and efficiency by focusing on:
Orchestration of service, supply and opening, inventory management, and synchronization and acquisition
Service quality, error management and performance, and ticket issues
CRM, POS, payment, rating, self-care, and product catalog
We focus on product and operational simplification through e2e system integration and transformation and business process design and consultation.
We focus on automation to transform digitally using cloud migration applications, modern asset creation, indirect applications, strategic support, APIfication, and COTS implementation.
We focus on reducing costs through revenue verification and fraud management and strengthening applications.